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To serve you as completely and efficiently as possible, we provide product manuals, answers to frequently asked questions and warranty information on this website.

Please check these pages first for the information you need:

Customer Service



Dealer Locator

If this inquiry is regarding an order that has been shipped and not received yet,  please check to ensure that it has been past the estimated transit time provided at the time of checkout.  Please note that estimated transit times are based on Business Days after the order has shipped.  The estimated transit time is only an estimate.  This does not guarantee delivery on a certain date.  Please keep in mind that after the order is placed Phoenix Arms will take between 1-3 business days to process the order.  In addition, Covid-19 has created a surge in residential delivery and all carriers are estimating longer than usual shipping times.  We appreciate your cooperation and understanding that once we ship the order, we do not have control of transit times.

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